{"id":577,"date":"2021-11-22T14:58:35","date_gmt":"2021-11-22T17:58:35","guid":{"rendered":"https:\/\/telecomunicacoes.jfaeletronicos.com\/warranty-policy-telecom-products\/"},"modified":"2021-11-22T14:59:20","modified_gmt":"2021-11-22T17:59:20","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/energia.jfaeletronicos.com\/en\/warranty-policy\/","title":{"rendered":"Warranty Policy \u2013 Telecom Products"},"content":{"rendered":"\n<p>The warranty period of JFA Eletr\u00f4nicos is one (1) year of legal warranty plus three (3) months of extended warranty granted by JFA Eletr\u00f4nicos, totaling 1 year and 3 months of warranty. The warranty is against manufacturing defects and its validity starts from the date of sale to the end user.&#13;\n&#13;\nFor the user to be entitled to technical assistance or request use of product warranty, it is necessary to present one of the 3 means of proof below:<\/p>\n\n<ol class=\"wp-block-list\"><li>End-User Purchase Invoice, including the product serial number (this number corresponds to the barcode);<\/li><li>Warranty Certificate that comes in an appendix to the Product Manual, filled out at the time of purchase, dated and stamped by the seller;<\/li><li>Product Barcode, with a serial number that must be within 1 year and 3 months.<\/li><\/ol>\n\n<p>JFA Eletr\u00f4nicos warranty includes responsibility for manufacturing defects, however, if any of the situations below occur, the products will be repaired at the buyer&#8217;s expense and responsibility:<\/p>\n\n<ul class=\"wp-block-list\"><li>Damage caused by natural phenomena;<\/li><li>Misuse or use not in accordance with the installation and use manual;<\/li><li>Damage caused by connection to the mains with a voltage different from that specified or excessive fluctuations;<\/li><li>Damage caused by fall or any other type of accident;<\/li><li>Products that show signs of violation of the warranty seal, adjustments or modifications made by persons not authorized by JFA Eletr\u00f4nicos.<\/li><li>Parts that wear out naturally with regular use, such as batteries and cables;<\/li><li>Defects or damage caused by oxidation of parts of the product, caused by improper exposure to liquids of any kind.<\/li><\/ul>\n\n<p>For products shipped outside the warranty period, a quote will be sent, with a 15-day deadline for approval and deposit of the repair amount. If the repair is not authorized or we do not receive the deposit amount, the products will be returned to the sender without repairing them. For this service, advance payment only.&#13;\n&#13;\nIn case of doubt, please contact our Technical Assistance Department through the emails <a href=\"mailto:suporte@jfaeletronicos.com\">suporte@jfaeletronicos.com<\/a> or <a href=\"mailto:suporte1@jfaeletronicos.com\">suporte1@jfaeletronicos.com<\/a> or the telephone number + 55 (31) 2533 6100.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The warranty period of JFA Eletr\u00f4nicos is one (1) year of legal warranty plus three (3) months of extended warranty granted by JFA Eletr\u00f4nicos, totaling 1 year and 3 months of warranty. The warranty is against manufacturing defects and its validity starts from the date of sale to the end user.&#13; &#13; For the user [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-577","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warranty Policy \u2013 Telecom Products - JFA Energia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/energia.jfaeletronicos.com\/politica-de-garantia\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty Policy \u2013 Telecom Products - JFA Energia\" \/>\n<meta property=\"og:description\" content=\"The warranty period of JFA Eletr\u00f4nicos is one (1) year of legal warranty plus three (3) months of extended warranty granted by JFA Eletr\u00f4nicos, totaling 1 year and 3 months of warranty. The warranty is against manufacturing defects and its validity starts from the date of sale to the end user.&#013; &#013; For the user [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/energia.jfaeletronicos.com\/politica-de-garantia\/\" \/>\n<meta property=\"og:site_name\" content=\"JFA Energia\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-22T17:59:20+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/energia.jfaeletronicos.com\/politica-de-garantia\/\",\"url\":\"https:\/\/energia.jfaeletronicos.com\/politica-de-garantia\/\",\"name\":\"Warranty Policy \u2013 Telecom Products - JFA Energia\",\"isPartOf\":{\"@id\":\"https:\/\/energia.jfaeletronicos.com\/#website\"},\"datePublished\":\"2021-11-22T17:58:35+00:00\",\"dateModified\":\"2021-11-22T17:59:20+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/energia.jfaeletronicos.com\/politica-de-garantia\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/energia.jfaeletronicos.com\/politica-de-garantia\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/energia.jfaeletronicos.com\/politica-de-garantia\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/energia.jfaeletronicos.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Warranty Policy \u2013 Telecom Products\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/energia.jfaeletronicos.com\/#website\",\"url\":\"https:\/\/energia.jfaeletronicos.com\/\",\"name\":\"JFA Energia\",\"description\":\"Conecte-se ao novo!\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/energia.jfaeletronicos.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Warranty Policy \u2013 Telecom Products - JFA Energia","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/energia.jfaeletronicos.com\/politica-de-garantia\/","og_locale":"en_US","og_type":"article","og_title":"Warranty Policy \u2013 Telecom Products - JFA Energia","og_description":"The warranty period of JFA Eletr\u00f4nicos is one (1) year of legal warranty plus three (3) months of extended warranty granted by JFA Eletr\u00f4nicos, totaling 1 year and 3 months of warranty. 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